Adult Services Unit provides a variety of social work services to elderly and disabled adults in our county
including, but not limited to:
- Adult Intake
Services utilizes an intake screening process
relating to all calls received concerning our adult population, in order to meet the needs of the Disabled and
Elderly in Cleveland County.
- Protective Services for
Adults responds to calls for the evaluation of
concerns regarding abuse, neglect, self-neglect or exploitation of elderly and/or disabled adults and the
mobilization of services to meet essential service needs.
- Adult Care Home
Monitoring provides monitoring and consultation
to our Adult Care Homes as well as licensing, relicensing, and investigation of complaints.
- Adult Placement
Services provides placement services for disabled
and elderly adults in need of adult care homes intermediate or skilled nursing care.
- Adult Day Care/Day
Health provides monitoring of Adult day care/day
health for disabled and elderly adults.
- At-Risk Case
Management provides Case Management services to
elderly and disabled adults that may be at risk of being placed in long term care. The goal is to
maintain the individual in the home by implementing services to ensure their needs are met.
Services are provided by the Department to
elderly/disabled individuals when no suitable alternative is available.
- In Home Aide
Services provides services geared to assisting
elderly and disabled individuals in remaining in their own homes for as long as possible.
- In-Home Assessments for
provides social workers to assess an individual’s situation,
develop a plan of service and make appropriate Community Referrals to assist disabled and elderly
- Representative Payee
Services provides payee services either requested
by the client or by the Social Security Administration to assist elderly and disabled adults that require
assistance with money management.
- Services for the
Blind provides services to Visually Impaired
adults in the community by assisting them with visual aides.
- Special Assistance In
Home Services provides services to qualified
Medicaid eligible adults in the home as an alternative to assisted living placement.
To report the abuse, neglect,
or exploitation of an elderly or disabled adult
Call the Cleveland County Department of Social Services during
normal business hours (8 am - 5 pm) at (704) 487-0661 and
ask to speak with the Adult Services intake worker.
If you need to make a report in
Cleveland County after business hours, on a weekend or a holiday, call Cleveland County Communications at (704)
484-4822. The dispatcher will take your contact number and an after-hours social worker will call you
Additionally, reports may be made
in writing by mailing your information to the Cleveland County Department of Social Services, or in person by
coming to the Department during normal business hours.
Carolina has established a system to
quickly notify the public about missing endangered adults that suffer from dementia or other cognitive
impairments. Click on NC Silver Alert to learn more about the program.
Homes and Rest Homes
The State of North
Carolina maintains a listing of licensed Adult Care Homes/Homes for the Aged. You can view the listing
by clicking here.
For more information regarding
any of our Adult Service Programs,
contact Tom Ensley at (704) 487-0661, Ext 747
or by email: