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Department of Social Services


Message from the Director


Ms. Karen Pritchard (Director)

The Cleveland County Department of Social Services strives to improve the quality of life for all Cleveland County citizens. The DSS Staff is committed to providing quality social services and programs to our consumers in a kind, caring and professional manner.



Physical Address:
130 S. Post Road
Shelby, NC 28152

Mailing Address:
PO Box 9006
Shelby, NC 28151-9006

Telephone Numbers:
Phone: (704) 487-0661
Fax:    (704) 480-5549

Hours of Operation:
Monday - Friday
8:00 am - 5:00 pm

Holiday Schedule


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