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Department of Social Services

Program Integrity

Our Program Integrity staff investigates any suspected intentional program violations as well as inadvertent household errors or agency errors in all economic services such as Food and Nutrition Services, Medicaid, Work First Family Assistance, Child Care Subsidy Assistance, and Energy Assistance.  


Intentional program violations are improper use of benefits such as trading or selling benefits; or fraudulent misrepresentations to receive benefits.  This would include providing false statements or failing to disclose facts.   Breaking rules of the programs or committing fraud can result in disqualification from receiving benefits, fines and jail time.  


To report suspected fraud, please contact our Program Integrity Staff by calling

(704) 487-0661.




·           Don’t hide or give wrong information to obtain benefits  

·           Don’t use FNS services to buy non-food items like alcohol or tobacco 

·           Don’t trade or sell your benefits 

·           Don’t use someone else’s benefits 

·           Don’t use your benefits for someone else 

·           Don’t use your benefits to pay on a credit or other obligation 



108a/39 wffb

108a/53 fns

108a/64 medicaid


Physical Address:
130 S. Post Road
Shelby, NC 28152

Mailing Address:
PO Box 9006
Shelby, NC 28151-9006

Telephone Numbers:
Phone: (704) 487-0661
Fax:    (704) 480-5549

Hours of Operation:
Monday - Friday
8:00 am - 5:00 pm

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