Detention Center - FAQs
When do you accept money for commissary?
We only accept money
orders or cashier's checks which must be sent through the U.S. Postal Service.
Either must have inmate's full name, date of birth and/or Social Security
number. Either must be sent in envelope by itself to:
Inmate's Full
Name
Cleveland County Detention Center
Inmate Trust Fund
PO Box
1508
Shelby, NC 28151-1508
What can I bring in for the
inmate?
Hygiene items, underwear, etc. must be purchased thru the
detention center commissary. The detention center has a medical services
provider. Reading materials are furnished through the detention center library.
How much money can I put in an inmate's commissary
account?
Any amount is acceptable.
Do you accept personal
checks?
No, we only accept money orders or cashier's checks thru U.S.
Postal Service.
When is visitation?
Wednesday from 1:00 p.m. to
3:45 p.m.
What do I need to do to visit an inmate?
You must
bring a current and valid photo ID with you to visitation. All visitors must be
dressed appropriately - no revealing attire can be worn during inmate
visitations.
How long will I be able to visit?
Each inmate may
receive two 10-minute visits each Wednesday.
Must my infant have an
I.D.?
On the first Wednesday of each month, children may visit. ID is not
necessary for children.
Can an inmate call me from the
jail?
Yes. Inmates have access to a phone from 8:00 a.m. to 7:00 p.m.
each day. We have a special detention center phone system and all calls are
collect. They will be billed to the person receiving the call.
Do you
accept incoming calls for the inmates?
No.
Do you accept mail
for the inmates?
Yes. It must be sent through the U.S. Postal Service.
All incoming mail should be addressed as follows:
Inmate's Full
Name
Cleveland County Detention Center
100 Justice Place
Shelby,
NC 28150
Can I bring in a letter for you to give to my friend in
jail?
No. All incoming mail must go through the U.S. Postal
Service
Can I send a package to my friend in jail?
No. We only
accept letters or greeting cards through the mail.
Can inmates write
to people while they are in jail?
Yes. It must be sent out through the
U.S. Postal Service.
Can inmates with no money purchase items through
commissary?
Inmates will be provided an Indigent Kit if they have no
money. The Indigent Kit consists of toothbrush, toothpaste and hair comb. Soap
and linens are furnished by the detention center. If an inmate has no money,
writing materials will be furnished for correspondence to inmate's attorney
only.
Are religious services and counseling available in the
jail?
Yes. Inmate may request to see detention chaplain. Voluntary
religious services are offered. Religious counseling available upon request of
inmate's religious provider.
What time are video
arraignments?
Video arraignments are held Monday through Friday at
approximately 9:00 a.m.
Do you release warrant information over the
phone?
No.
Can I bring in items during the holidays for my
family member in jail?
No.
Can inmates continue their
employment while they are in jail?
No.
Can inmates receive
counseling while they are in jail?
Yes. We have Mental Health counseling
and an Alcoholics Anonymous Program available.
Can inmates receive
their medications while they are in jail?
Yes. We have a medical staff
available and inmates can receive their personal medication at request of
medical staff.
