Cleveland County Government

311 East Marion Street

Shelby, NC  28150


Position Vacancy Listing


October 15, 2014




Position #                                                                     Closing Date                         Applicant Process


Health Department


054.473.6033,  6028 & 6029  Machine Operator III                           Open until filled                                    Human Resources Dept.

 012.533.1071                    PHN II (Adult health)                                 Open until filled                                     Human Resources Dept.


Social Service  



011.512.5050                    Processing Asst III                                  October 23, 2014                                   Human Resources Dept.



County General


010.415.5037                 Property Mapping Clerk                          October 23, 2014                                    Human Resources Dept.


Emergency Medical Services

010.446.5.122    EMT-B, EMT-I & EMT-P  (Part-time/no benefits)      Open until filled                              Human Resources Dept.

010.446.5033     EMS Billing Specialist II                                             October 31, 2014                           Human Resources Dept.



ESC – Apply at Employment Security Commission – (Typing Test Required)

HRD – Apply at Human Resources Department (Professional, Administrative and all Non-Tested Classes)

            Complete job description may be reviewed in the Human Resources Department


You may download a Cleveland County job application by clicking here or contact below:


Cleveland County Human Resources

311 E. Marion Street

PO Box 1210

Shelby, NC 28151-1210


Office: 704-484-4833

Fax:    704-484-4762

Job Line: 704-484-4819







Cleveland County Government is firmly committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, training and salary potential for all segments of the community.  All aspects of employment shall be based solely on individual merit without regard to race, color, national origin, religion, gender, age, disability (except where gender, age, or physical requirements are legitimate occupational qualifications), or any other non-merit factor.

Established as a supplement to the recruitment guidelines in Article IV of the Cleveland County Personnel Ordinance, the Equal Employment Opportunity Plan (EEO) will be used as the method by which the County formulates its commitment to these ideals, measures its achievements, and evaluates its effectiveness.  It outlines objectives, assigns responsibilities, establishes goals and provides for an annual evaluation of its effectiveness

The policies and programs outlined in this plan are applicable to all officers and employees of Cleveland County except the Sheriff's Office, Board of Elections and Register of Deeds.

While this document cannot be considered an employment contract between Cleveland County and its employees, we view the principles of equal employment as a vital element in the employment process and as a hallmark of good management.





Cleveland County Personnel Ordinance, Article IV, Section 1 establishes the following:

“It is the policy of the County to maintain a systematic, consistent recruitment program, to promote equal employment opportunity, and to identify and attract the most qualified applicants for all present and future vacancies.  This intent is achieved through consistency in announcing all positions, evaluating all applicants on the same criteria, and by applying testing methods through the Local Job Service Office (Employment Security Commission).  To avoid discrimination, equal employment opportunities are allowed without regard to sex, race, religion, color, national origin, age, or disability.  These prohibitions against discrimination are consistent with the Civil Rights Act of 1964 as amended, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967 as amended, the Rehabilitation Act of 1973 as amended, and the Americans with Disabilities Act of 1990 as amended.

This policy statement shall also ensure greater utilization of all persons by identifying previously underutilized groups in the work force, such as women, minorities, and the disabled, and make special efforts toward their recruitment, selection, appointment, promotion, development, and upward mobility.  A work force analysis will be periodically conducted to determine whether percentages of minorities and women employed in various categories are substantially similar to percentages of those groups available in the relevant labor force.  If an under representation is identified, employment procedures will be analyzed to determine the cause.  Efforts will be made to seek qualified applicants to correct any substantial disparities identified as a result of this analysis.  A periodic evaluation of the County’s personnel policies and practices relevant to total employment will guarantee equal opportunities for all persons, while eliminating any artificial barriers to equal employment opportunity.”

Cleveland County Government is committed to providing Equal Employment Opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, or disability. The Human Resources Department has been designated to administer the County's EEO Program and will monitor the program and make reports on a periodic and continuing basis.  All employment and personnel policies and practices -- recruiting, hiring, promotions, transfers, training, compensation, benefits, reductions-in-force, and terminations will be administered according to EEO principles.

Any employee or applicant for employment who believes that he or she has not been treated in accordance with the County's policy for equal employment opportunity may file a grievance with the Human Resources Department. This policy prohibits any retaliatory action against any employee or applicant because that person made a charge, testified, or participated in the proceeding or investigation of employment discrimination.

This Equal Employment Opportunity Plan is designed to provide guidance with respect to the County's commitment to full implementation of its EEO policy. The County's policy includes, without limitation, the following commitments:

  • To continue to provide equal employment opportunity to all qualified persons, and to continue to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, gender, national origin, age, or disability.
  • To properly communicate the County's policy to all employees who are involved in the recruiting, screening, selection, promotion, disciplinary and related personnel processes for the purpose of making good-faith efforts to ensure that personnel decisions are made without regard to race, color, religion, gender, national origin, or disability.
  • To notify recruitment resources and community organizations of our EEO Policy and to ask them to refer qualified candidates for available positions.

The County Manager is charged with directing the implementation of the County's EEO Program. The Human Resources Department shall assist the County Manager by administering and monitoring the EEO Program on a daily basis. The Human Resources Department will submit an annual report to the Manager, indicating the progress of the County in acquiring and maintaining a workforce where minorities and females are represented proportionally to the availability of minorities and females in the labor force.


The County Manager, in accordance with the Personnel Ordinance, is ultimately responsible for administration of the Equal Employment Opportunity Plan (EEO).

The Human Resources Director is responsible for:

  • Implementing and monitoring of the EEO Plan.
  • Developing and modifying the County's policies and procedures to ensure that the legal requirements and regulations of EEO continue to be met.
  • Acting to ensure that supervisors and employees do not engage in harassment of any employee or applicant.
  • Ensuring only job-related recruitment, selection and promotion criteria are in place to remove any disparate treatment.
  • Reviewing exit interview and turnover data to ensure nondiscriminatory practices, in order to identify areas of concern and factors that impact employee retention.
  • Periodically discussing EEO matters with individual managers, supervisors and other employees, where appropriate, to ensure that the County's policies are being followed.
  • Developing and coordinating training and career development programs that afford equal opportunity for participation to all employees.
  • Ensuring the maintenance of personnel records is in accordance with the applicable employment laws.
  • Encouraging employees to bring EEO-related questions and complaints to the attention of the Human Resources Department, so that, to the extent possible, complaints may be resolved internally.
  • Auditing the EEO Plan.
  • Developing, modifying, and maintaining an effective written EEO Plan in compliance with the applicable rules and regulations.
  • Collecting and analyzing employment data, and assisting management in identifying any problem areas in meeting the goals and objectives of the EEO Plan.
  • Developing action-oriented alternatives, including realistic and attainable goals, to help management achieve the Plan's objectives.
  • Designing, implementing, and monitoring internal audit and reporting systems to measure the program's effectiveness.
  • Assisting in the preparation and completion of EEO-4 Report and other required documents.
  • To the extent possible, serving as liaison with minority organizations, women's organizations, organizations serving the disabled and community action groups concerned with the employment opportunities for minorities, females, and the disabled.
  • Serving as the County's liaison with federal, state, and local regulatory agencies.
  • Keeping departmental management informed of equal employment opportunity policies and procedures.
  • Conducting periodic audits to insure that the required federal, state, and local employment discrimination posters and the County's EEO Policy are properly displayed.
  • Developing supplementary recruitment programs emphasizing minority and women applicants, and individuals with disabilities.

The Department Heads are responsible for:

  • Ensuring that the equal employment opportunity goals and objectives set forth by the EEO Plan are adhered to by the operations under their jurisdiction. This includes: selection, promotion, training, and related personnel actions.
  • Assisting in evaluating EEO progress and establishing alternative strategies for attracting under represented groups, including the establishment of goals, where applicable.
  • To the extent possible, being actively involved with local minority, women's, and organizations serving the disabled, community action groups and community service programs.
  • Encouraging employees, particularly minorities, females, and the disabled to attend workshops and seminars in order to enhance their promotional standing.
  • Making available to employees, upon request, EEO information that will enable them to know of their rights and responsibilities under the Plan.





The following are examples of the continuing programs or procedures designed to advance the County's commitment to equal employment opportunities:

  • Job specifications are periodically reviewed and evaluated to ensure that all required criteria are job-related.
  • The County continues to evaluate the entire selection process and to make good-faith efforts to select persons according to ability and qualifications, while recognizing its commitment to equal employment opportunities for minorities, females, and the disabled. Recruitment sources are notified of the County's policy of nondiscrimination.
  • Personnel actions are reviewed to ensure adherence to appropriate guidelines for selection, promotion, salary increase, transfer, demotion, reduction-in-force and termination.
  • A formal grievance procedure is in place to allow employees and applicants the opportunity to bring forth issues of alleged discrimination freely without fear of retaliatory action.
  • A formal exit interview program is in place to monitor reasons for separation in an effort to ensure that no discriminatory conditions exist.
  • Cleveland County offers in-house staff training programs to provide advancement and growth opportunities for all employees.
  • Training is provided to address the principles of equal employment opportunity as they relate to the selection process.



The County takes the following steps to inform Cleveland County employees and the community of its commitment to Equal Employment Opportunity (EEO).


  • Posts the County's EEO Policy and the Equal Employment Opportunity Commission's equal employment poster on bulletin boards at all County-operated facilities in locations that are visible to applicants and employees.
  • Includes the policy statement, or abbreviated versions thereof, in the County's manuals and appropriate employee orientation materials.  
  • Assures that management personnel are aware of the policy and the departmental and individual responsibilities for its implementation and progress.
  • Makes available to employees, upon request, those portions of the written EEO Plan that will enable them to know and avail themselves of its benefits.
  • Assures new employees are made aware of the County's EEO policy and the employee's individual responsibility.
  • Encourages employees to bring any equal employment-related issues to the attention of the Human Resources Director.
  • Makes available educational materials and on-going training to managers, supervisors and employees outlining the legal requirements of EEO.


  • Notifies all recruiting sources in writing of the County's commitment to equal employment opportunity.
  • Includes the EEO statement in all employment notices, advertising, brochures and other related publications.
  • Communicates in writing with minority, women's and organizations serving the disabled indicating the County's commitment to equal employment opportunities.
  • Upon request, makes available such portions of its written EEO Plan as will enable prospective employees to know and avail themselves of its benefits.
  • Places recruitment ads in media of particular interest to minorities, females, and the disabled.
  • Distributes a weekly listing of Job Opportunities to all Cleveland County departments to ensure notification of all vacancies to County employees.
  • Maintains a 24-hour JobLine identifying positions for which we are currently accepting applications.
  • Publishes the weekly listing of County vacancies on the Internet to ensure notification of all vacancies to the public.
  • Assures, to the extent possible, that staff participates in college and high school career day activities.  
  • Forwards, when applicable, job announcements to organizations and educational institutions that have high numbers of minorities, females, and the disabled.
  • Amplifies, to the extent possible, outreach efforts through school visitation and meetings with protected group organizations.



























Listing Date

Closing Date

Position #

*Application Process

Machine Operator III 60/1 $25,410 - $39,630 7/23/144 Open 054.473.6033,  6028 & 6029  HRD

Machine Operator III (4 positions)

DESCRIPTION OF WORK:  The primary purpose of this position is to perform responsible semi-skilled work operating a refuse collection truck in the collection and transportation of refuge to a prescribed disposal area from nine Solid Waste/Recycling Collection Centers.  Cleans truck and equipment, performs preventive maintenance on equipment and complete a variety of daily records on departmental equipment and activities as required.


KNOWLEDGE, SKILLS & ABILITIES:  Considerable knowledge of the operation and use of motorized equipment extensively used at a sanitary landfill.  Working knowledge of occupational hazards and the proper safety precautions.  Demonstrated ability to operate assigned machine effectively.  Ability to understand and follow oral and written instructions.  Ability to perform minor maintenance on motorized  equipment.


MINIMUM EDUCATION AND EXPERIENCE:  Ability to read and comprehend with a preferable level of eighth grade or better.  Experience in the operation of heavy motorized equipment.



A minimum of Class B (CDL) must be obtained within the initial 6 months of employment.


APPLICATION PROCESS:  Cleveland County application may be obtained from and must be submitted to the Cleveland County Human Resources Department, 311 E. Marion Street, Shelby, N.C.  28150.  Applicants who have previously applied for positions       # 54-474-6009 &6015 will be considered without reapplication.


SELECTION PROCESS:  Selection will be by structured interview.  Applications will be reviewed to select the best-qualified applicants for admission to the interview.





















Listing Date

Closing Date

Position #

*Application Process

Health PHN II (Adult Health) 72/1 $44,526 9/24/14 OPEN 012.533.1071 HRD


 PHN II Adult Health Program


DESCRIPTION OF WORK: This is intermediate level professional nursing work in providing primary, preventive, and rehabilitative care to individuals and families in a public health program.


KNOWLEDGE, SKILLS, AND ABILITIES:  Considerable knowledge of and skill in the application of nursing theory, practices, principles, and techniques employed in the field of public health and related programs; considerable knowledge of and ability to apply the principles and practices of public health; considerable knowledge of available resources and organizations and the ability to coordinate these as needed; general knowledge of current social and economic problems relating to public health.


MINIMUM EDUCATION AND EXPERIENCE:  Graduation from a four-year college or university with a B.S. Degree in Nursing which includes a Public Health Nursing rotation and one year of Public Health Nursing experience; or graduation from an accredited school of professional nursing and two years of professional nursing experience including one year in public health; or an equivalent combination of education and experience.


NECESSARY SPECIAL QUALIFICATIONS:  Licensed to practice as a Registered Nurse in North Carolina by the N.C. Board of Nursing.


APPLICATION PROCESS:  A Cleveland County Application and/or transfer request form may be obtained from and must be submitted to Sharon Chapman at the Cleveland County Health Department, 315 E. Grover Street, Shelby, North Carolina   28150 prior to the closing date.


SELECTION PROCESS:  Selection will be by structured interview.  Applications will be reviewed to select the best qualified applicants for admission to the interview.





















Listing Date

Closing Date

Position #

*Application Process

DSS Processing Asst III 58/1 $23,142 10/15/14 10/23/14 011.512.5050 HRD


Processing Assistant III

Job Description

The primary functions of this position are to serve as Receptionist and Switchboard Operator for the Child Support Division, Processing Income Withholdings and Enforcement Documents, along with Data Entry, Preparing Reports, Processing Mail, Typing, Filing, and Other Duties as assigned by Supervisor.


  Minimum Education and Experience 

 Graduation from high school and demonstrated possession of knowledge, skills, and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience.


Knowledge, Skills & Abilities

Ability to resolve problem situations, answer inquiries and questions independently, and be resourceful in gathering, giving, and explaining information. Ability to deal with the public in a professional and friendly manner. Considerable knowledge of vocabulary, spelling, grammar, and of office practices and procedures. Ability to maintain clerical records and to compile reports from these records.  Ability to read and compare words and figures carefully and accurately. Ability to apply established departmental procedures to a variety of work situations.  All DSS positions require the ability to produce high quality results under pressure of tight time frames, high caseloads, and scarce resources. Bilingual in English and Spanish is a desired qualification.


Physical Requirements

Must be able to physically perform the basic life support functions of stooping, reaching, climbing, walking, pushing, pulling, lifting, filing, fingering, grasping, talking, hearing, and repetitive motions.

Must be able to perform Light work which includes exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently; and/or a negligible amount of force constantly to move objects.  Must have the visual acuity to prepare and analyze data and figures, perform accounting functions, operate computer terminal, answer and route switchboard calls, filing, extensive reading and determine the accuracy, neatness, and thoroughness of the work assigned.


Application Process

All applicants must complete and submit a County Application by the closing date to the Cleveland County Human Resources Office, P. O. Box 1210, Shelby, NC.  28151.  Any County Employee wishing to apply must submit an Employee Transfer Request Form, along with completed County Application, to the Cleveland County Human Resources Office.


Selection will be based on related previous work experience and structured interview. Applications will be reviewed to select the most qualified applicants for admission to the interview.         



               All DSS positions are subject to reallocation contingent upon funding, agency needs and client population and are subject to perform work during emergency or disaster situations as required and may be required to staff shelters overnight.













Listing Date

Closing Date

Position #

*Application Process

Tax Administration Property Mapping Clerk 58/1 $23,142 10/15/14 10/23/14 010.415.5037 HRD


Property Mapping Clerk

JOB DESCRIPTION:  Performs technical, clerical and customer support duties in support of the county property mapping program.  Assists the public in locating property on maps, answers questions concerning property location, ownership and values.  Prints & makes copies of property cards, collects fees & maintains accounts of cash received; prepares various summary reports and makes deposits.   


MININUM EDUCATION:  Graduation from high school supplemented by technical level course work in tax records, surveying, or mapping and some experience in customer service regarding property, tax, or other land records; or an equivalent combination of education & experience.


APPLICATION PROCESS:  A Cleveland County employment application must be submitted to the HR Dept., 311 E. Marion St, Shelby, NC 28151 by the October 23, 2014 closing date.


SELECTION PROCESS:  Applications will be reviewed to select the best-qualified applicants for admission to a structured interview.








Listing Date

Closing Date

Position #

*Application Process







10/24/12 OPEN





Job Description
Performs life support work in the Emergency Medical Service program.

Minimum Education & Training

Graduation from high school, certification for North Carolina & a valid driver’s license. 


Special Requirements

ERT certification must be obtained within 3 years of hire date.  Completion of additional course work and/or certification to include, at a minimum, certification in

ACLS and BTLS/PHTLS, as determined necessary by the EMS Director.                          


Application Process

Applicant must submit a Cleveland County employment application to:  Cleveland County Human Resources Dept., 311 East Marion Street, Shelby, NC  28151

Selection Process

Applications will be reviewed to select the most qualified applicants for admission to a structured interview.





Listing Date

Closing Date

Position #

*Application Process

EMS EMS Billing Specialist II 62/1 $27,348 10/15/14 10/31/14 010.446.5033 HRD


 EMS Billing Specialist II

JOB DESCRIPTION:  Performs specialized technical & clerical work, of an accounting nature, processing payments from garnishments, collections agency, billing agencies and State debt setoff.  Work includes imputing data into computer, receipting and depositing of funds, balancing all forms of payment, verifying receipts & recording of documents received by insurance companies & the general public.   


MINIMUM EDUCATION & EXPERIENCE:  Requires graduation from high school supplemented by business courses and some experience in an accounting or fiscal office environment; or an equivalent combination of education & experience.  Must be proficient in Microsoft Office. 


APPLICATION PROCESS:   All applicants must complete and submit a Cleveland County employment application by the October 31st closing date to:  Cleveland County Human Resources, 311 E. Marion Street, Shelby, NC 28151 by the closing date.


SELECTION PROCESS:  Selection will be by structured interview.  Applications will be reviewed to select the most qualified applicants for admission to the interview process.