Case Management Services

Our Goal

The goal of your Carolina Community Health Partnership case manager is to help you utilize the medical system in a way that will ensure that you receive quality, cost-effective medical care as well as other needed services. Your case manager can help eliminate barriers that may get in the way of your being able to access the medical care and services you may need by working with primary care providers and other community agencies.

What a Case Manager can do

Your Case Manager can:

  • coordinate services requested by the primary care doctor for you
  • access formal and informal resources for you
  • link you to needed services and agencies
  • monitor you progress
  • help educate you regarding your disease
  • help you understand your medications
  • help educate you regarding the proper use of medical services including the emergency department
  • help answer your questions about your medical care

Available Services

To ensure quality of care, your Carolina Access Primary Care Provider offices offer the following services:

  • Asthma Disease Management
  • Diabetes Disease Management
  • Emergency Room use management
  • Management of multiple health problems
  • Prescription medication coordination.

Case Managers are Registered Nurses who can help answer questions about your healthcare.

 

Resources

- National Heart Lungs and Blood Institute
-
COPD: Are you at risk?
- Breathing Better with a COPD Diagnosis
- Enfermedad de obstrucción pulmonar crónica (EOPC) (Spanish)
-Asthma Camp Brochure
- Tips to Stop Smoking
- NC Prevention Partners
- North Carolina Tobacco Use Quitline—1-800-QUIT-NOW
- Air Quality Color Code Guide

TACC

Need transportation services to your appointment? Contact the Department of Social Services to qualify @ 704 487-0669

 

To contact a case manager, please call (704) 484-5152 for a referral.